Comprehensive Hotel Property Management system in Indonesia

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2000+
clients
35+
countries
100000+
managed rooms
22
years of industry experience
5
continents
100+
partners
10+
modules
24/7
customer support
WINCLOUD PMS is an efficient cloud property management software designed to automate operations in hotels and hospitality businesses.
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Do you own multiple hotel properties? We know how challenging it can be to manage them efficiently. We are here to help you. WINCLOUD will positively impact your business operations, and it is the trusted cloud PMS for thousands of hotel businesses worldwide. 

WINCLOUD is backed by over 22 years of expertise in designing advanced software solutions for hotels and resorts of all sizes. Packed with easy-to-use modules, it is the only property management software you need to improve operational efficiency and increase revenue.

Why to Choose WINCLOUD for Your Hotel Management? 

High level of security

Your guest's data is safe with us. When you partner with us, expect all the information to be secure. We are happy to announce that we are PCI DSS certified! WINCLOUD is one of the best hotel software in Indonesia.

Manage operations anywhere, anytime. 

Take control of your hotel's day-to-day activities, like room allocation, bookings, housekeeping, and more, from your mobile device using our hotel PMS mobile app. 

Centralized management for one or multiple properties

Simplify property management across all your locations with our cloud-based hotel management software. It offers a centralized control to handle operations for all your properties efficiently.

Empower guests with self-service. 

Enhance the guest experience by enabling them to create profiles, perform self-check-in, view invoices and easily access various services. 

Efficient guest management

Effectively manage various guest profiles, including corporate guests, room owners, travel agents and business sources, through our innovative and easy-to-use hotel software. 

Support for local languages 

Our hotel property management system fully adapts to your preferred local language in Indonesia. While the default language is English, you can select a custom language that suits your needs in our property management system.

Trusted by 1000+ of properties in Indonesia

Always one step ahead . Get WINCLOUD Hotel Management Software Now!

With WINCLOUD online check-in, over 90% of guests complete the check-in process before arrival – leaving your staff time to give each guest a truly personal experience

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FAQ

How Can We Help? Your FAQs Answered!

Why do hotels need PMS software?

A PMS (property management system) software is a comprehensive tool that hotels, resorts, and similar establishments utilize. It simplifies daily operations such as reservations, check-ins and checkouts, guest information management, billing, etc. It can streamline processes, enhance guest experiences, and efficiently manage various tasks on the premises.

Are hotel PMS and POS different?

A hotel PMS is a software solution for managing front desk and backend hotel operations like inventory, housekeeping, accounts, etc. A POS (point-of-sale) system helps manage sales, room bookings and purchases. With the POS module integrated into WinCloud PMS, you get the best of everything you need to manage your hotel properties.

What does cloud-based hotel management software do?

Unlike traditional on-premises systems, cloud-based hotel management software is hosted remotely and accessible online. It allows you to manage your hotel efficiently and has the added benefits of easy access, automatic updates, and cost-effective scalability. It is a good choice for streamlining hotel reservations, guest services, billing, and report generation.

How does a local PMS vary from a cloud-based PMS? 

A local PMS is installed and maintained on a hotel's premises, making it accessible only on-site. It involves higher upfront costs for hardware, software and a dedicated team for maintenance. In contrast, cloud-based PMS, like WinCloud hotel PMS, is hosted on remote servers, accessible via the Internet from anywhere. It offers flexibility, lower initial costs, and automatic updates.

WINCLOUD Integrations And Channel Partners

Axis Rooms

NEC

Hotellink

Web Hotelier

Avaya

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Benefits

WINCLOUD PMS provides all these and more!

Wincloudpms integrations

Seamless Integrations

WINCLOUD PMS integrates with popular third-party hotel systems enabling you to stay connected throughout your operational workflow. We support 250+ hardware and software interfaces, including channel managers, booking engines, and key cards.

End-to-End Report in PMS

Detailed Reporting

Each module is designed to provide detailed reports, analysis, and audit trails to ensure that you have a comprehensive view of your entire operations. In addition, we have 300+ reporting combinations available to choose from based on your need.

Cost Effictive Automation with PMS

Cost-effective Automation

WINCLOUD PMS saves 120+ hours of manual data entry and report generation, which increases staff productivity by 30%. Our PMS also captures guest data with 50% more accuracy and enables a 100% contactless guest experience.

Automate Operation

Configurable and Scalable

Built on cutting-edge technology infrastructure, WINCLOUD PMS is designed to automate operations of properties of all sizes. Use what you need and only pay for what you use. ERP in software provides solutions that help businesses manage operations more easily and boost growth.

Multi-property

Wincloud PMS solutions for Group Properties

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A porche hotel

Multi-property

Hotel groups

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A porche hotel

Multi-property

Hotel groups

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A porche hotel

Multi-property

Hotel groups

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A porche hotel

Multi-property

Hotel groups

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Properties

WINCLOUD serves multiple types of properties

Hotel PMS

hotels

Resorts PMS

resorts

Apartments PMS

apartments

Guest Houses PMS

guest houses

Motels PMS

motels

Multi-property PMS

Multi-property

WINCLOUD PMS Solutions for Groups and Chains

We help you digitize all your group property operations and offer you boundless growth through our cutting-edge scalable solutions.

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Partners

Access exclusive partner privileges and pricing on WINCLOUD

Take a look at some of the partner privileges available with WINCLOUD

Dedicated account manager PMS
Dedicated account manager
Quick enrolment PMS
Quick enrolment
Exclusive discounts PMS
Exclusive discounts
24 x7 support
24 x7 support
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Testimonials

Discover what our valued customers have to say about us!

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John Watson
CEO, XHotel

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John Watson
CEO, XHotel

"WINCLOUD has helped us to automate our daily operations and reach a high degree of technical efficiency across all the departments. We appreciate the attention to detail and the robust support which results in an enriched guest experience”

WINCLOUD User
Director Of Operations
Paradise Hospitality

"WINCLOUD has helped us streamline our Hotel Operations and enrich the guest experience. It is a One Stop solution for any segment of the Hotel and Scalable to any room inventory"

WINCLOUD User
Corporate Revenue Manager
Enderun Hospitality, Philippines

"We are a satisfied user of Wincloud and we are looking forward to rolling out Wincloud as the standard PMS of the Discovery group. Thank you for your team’s usual support"

WINCLOUD User
AVP Information Technology
Discovery Hospitality

"WINCLOUD is a complete PMS which is reliable, stable, and easy to use. The integrations are seamless and the support is great. Thank you WINCLOUD"

WINCLOUD User
GM
Brackenhurst
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Partner Integration

WINCLOUD PMS is robust and provides seamless integration

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Partner Integration
Partner Integration
Partner Integration
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Partner Integration
Partner Integration
Partner Integration
Partner Integration
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200+ booking channels

All channel connections
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Onboarding

Getting started with WINCLOUD PMS is simple

Take a peek at our 6-step process:

1

Let’s get rolling

Welcome on-board! Our customer support team will be your guide and start with a kick-off call. Here, they will outline the process, plan for setting-up, and take you through all the support you have.

2

WinCloud PMS meets your property

In this step, our customer service team will set up an instance  to start applying the appropriate Wincloud solution for your property.

3

WinCloud Module Configaration

In this step, our expert will help you set-up the appropriate module. They will add all your property details, configure the relevant integrations, train your team, and test to check if everything is working fine.

In this step, our expert will help you set-up the appropriate module. They will add all your property details, configure the relevant integrations, train your team, and test to check if everything is working fine.

4

Know your Wincloud PMS

In this step, our specialists will train you on all the features of your WinCloud PMS solution. This training will be hands-on to ensure that you are ready to soar. We also provide knowledge sharing and best practices to ensure that our PMS jet sets your property on the growth trajectory.

5

Testing times!

In this penultimate step, we will do a trial run and also create a transactional user to ensure that the configured solution is primed to deliver its best.

6

Reach for those clouds with WinCloud PMS

It is time to go live with your Wincloud PMS module, customized and configured to your property’s needs. Our round-the-clock (24/7) support team will be a ping away to help in troubleshooting while your operations are getting streamlined.

1

Let’s get rolling

Welcome on-board! Our customer support team will be your guide and start with a kick-off call. They will outline the process, plan for setting-up, and take you through all the support and features available.

2

WINCLOUD PMS visits your property

In this step, our customer service team will set up a base configuration to start applying the appropriate WINCLOUD solution for your property.

3

WINCLOUD Module Configuration

In this step, our expert will help you set up the chosen module(s). They will add all your property details, configure the relevant partner integrations, train your team, and test the PMS in hotel or other locations to check if everything is working fine.

4

Know your WINCLOUD PMS

Our specialists will train you on all the available features of your WINCLOUD PMS solution. This training will be hands-on to ensure that you are ready to soar. We also provide knowledge-sharing and best practices to ensure that our PMS jet-sets your property on the growth trajectory to get the most out of the package.

5

Testing times!

In this penultimate step, we will do a trial run and also create a transactional user to ensure that the configured solution is primed to deliver its best. Afterwards, you are ready to use our hospital management system for your operations.

6

Get to know your WINCLOUD PMS

Reach for the clouds with WINCLOUD PMS

Enjoy a plethora of benefits with WINCLOUD PMS, designed for ease of use and customized to suit your needs. We offer 24/7 customer assistance, so expect us to be there to help you out any time, whether it is for troubleshooting any issue you face with our hotel PMS or if you require guidance to get started.

WINCLOUD Is Now BIR POS and CAS Certified in the Philippines

Read More

How Small Hotels Can Embrace Competent Hotel Management with the Right PMS?

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Hotel PMS for Efficient Task Management: Why It Is a Must for Hoteliers

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THE Operating System for Hotels!

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Built on cutting-edge technology infrastructure and powered by two decades of industry expertise.
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Ready to automate your property operations ?

Get in touch with us - we will help you get started on your journey to simplify property management like never before!

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The operating system for hotels. A PMS built with cutting-edge technology infrastructure and powered by two decades of industry expertise.

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